Wholesale Inquiry

• How Can I Purchase Your Products?

  Please contact us. Someone will get back to you and help you ASAP.

• Can I Get More Information to Promote Your Products?

  Sure! Please email info@luffbar.com, and we will offer a wide variety of marketing materials to support you.

• What Is Your Wholesale Pricing?

  Please contact us or email info@luffbar.com.

• How Can I Become Your Wholesaler?

  Please contact us or email info@luffbar.com.

General Inquiry

• How to authenticate my LUFFBAR?

  To verify your product, please  click here

• Is LUFFBAR rechargeable?

  Yes, LUFFBAR disposiables have rechargeable batteries.

• Where is the office of LUFFBAR?

  LUFFBAR's offices are ocated in lA, Chicaco, New York, Houston, Austin, Daas, Atlanta, Miaml, etc

• Is LUFFBAR nicotine-free？

  No, LUFFBAR’s disposable devices contain nicotine.

• What if I received a fake product？

  To report fake products, please click here.

• How to contact your customer service?

  To contact customer service, please click here.

• What Are the LUFFBAR Warranty?

  Luffbar offers a comprehensive warranty period of 14 days from the date of purchase (the "Warranty Period") to all 

  authorized distributors and wholesalers selling our genuine products. Our warranty coverage is exclusively for 

  customers who have made direct purchases from Luffbar (distributors and wholesalers). For products bought 

  from unauthorized dealers, all support and warranty inquiries should be directed to the respective dealer.

  
  HOW TO MAKE A WARRANTY CLAIM: Please reach out to the store where you purchased your device and retain your 

  proof of purchase for potential warranty service.

  
  CHECKLIST: Before submitting a warranty claim, kindly ensure you have the following:
  1.Purchase date falls within the 14-day Warranty Period.
  2.A copy of the receipt or proof of purchase

  
  Note: If your concern is not addressed satisfactorily, please email us at info@luffbar.com, and we will facilitate 

  communication with the local retailer for your after-sales service.